Dreams Tulum Resort & Spa, Tulum

My family stayed at this resort for a wedding, and it was an excellent experience overall. The hotel is beautifully designed and the facilities are top-notch. The cleanliness of the property was noticeable, and the staff made our stay delightful with their warm service. However, we encountered some hiccups at check-in regarding our room booking and the dress code at the Italian restaurant was confusing. Despite these issues, the entertainment and amenities made for a lovely getaway.

I had an exciting stay at this resort, which offered an amazing variety of activities and well-maintained facilities. The staff went above and beyond to ensure a great experience, and the beach was well-kept. However, the loud music at the pools was often overwhelming, making it hard to relax. While the dining options were varied, some could be improved to enhance the overall experience.

I had a mixed experience during my stay at the resort. While the staff was incredibly friendly and attentive, the dining options were quite limited, especially for breakfast. The room upgrades were nice, but the noise levels, especially at night, detracted from the overall enjoyment. The grounds were clean and the beach was well-maintained, although there were occasional seaweed issues. Overall, it was an okay experience but improvements are needed in dining and room comfort.

I had an overall good experience at the hotel, enjoying the beautiful ocean and well-kept facilities. However, the service was inconsistent, with some staff truly remarkable while others fell short, particularly during dining. The rooms were comfortable but could be improved in terms of timely servicing. The location is great for those wanting easy access to Tulum and nearby attractions, but noise can be a problem at night, especially for those near entertainment areas.

Our stay had its ups and downs. The staff were incredibly friendly and accommodating, adding joy to our experience. The food at the buffet was consistently good, but not all dining options met our expectations. While the pool area was spacious and well-kept, some maintenance issues in our room were disappointing. Overall, the location had its perks, but a few improvements could be beneficial.