Dreams Tulum Resort & Spa, Tulum ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Dreams Tulum Resort & Spa offers 5-star luxury along 3 km of white sand beaches, ideal for families and couples. The resort features a plethora of amenities, including a world-class spa, a variety of dining options, and an extensive array of leisure activities.

Rooms & Amenities

Dreams Tulum Resort & Spa boasts 432 elegantly furnished rooms featuring private terraces or balconies with views of lush gardens or the Caribbean Sea. The resort offers swim-out rooms providing direct access to a swimming pool from each private patio, enhancing the luxury experience.

Dining Options

Guests can choose from nine dining experiences including six à la carte restaurants that offer Mexican, Japanese, Italian, and French cuisines. Room service is available 24 hours a day, and a grill and café provide additional options for meals and snacks.

Leisure & Activities

The resort features extensive leisure activities including two pools, a splash park for kids, and an on-site watersports and dive shop. Additionally, there is nightly entertainment and a fully supervised Explorer’s Club for children.

Business & Services

Dreams Tulum provides business-friendly amenities, including a conference center and meeting facilities capable of hosting events for up to 600 attendees. The resort is also recognized as a AAA Four Diamond Award winner, showcasing its commitment to excellence.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Preferred Club Junior Suite Ocean Front Double

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe Adult Garden Double

Max:

2 persons

455 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Deluxe Garden View Triple

Max:

3 persons

455 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Tulum 5.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 33.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

The Portofino Italian restaurant was an absolute highlight of my stay! The lasagna bolognese I had was unlike anything I've tasted before – light, flavorful, and perfectly cooked. My waiter, Javier, was attentive and made sure our glasses were never empty. Every meal was a delight.

Gordon123. United Kingdom, 2024-05-12Read full review on

Relaxing Spa Retreat

I treated myself to a couples massage at the spa, and it was heavenly! The facilities were immaculate, and the staff made the experience incredibly relaxing. I highly recommend indulging in the hydrotherapy portion, which was a perfect addition to the massage.

StellaLovesTravel. Canada, 2024-06-28Read full review on

Fun for the Kids

The entertainment for kids was superb! The foam pool party had all ages joining in on the fun. Graziela at the swim-up bar was especially attentive, making sure the kids had plenty of refreshing drinks while they played. There were activities for everyone, from kids to grandparents, making it a family-friendly atmosphere.

IanFamilyAdventures. Australia, 2024-07-10Read full review on

Comfortable Accommodations

Our room was spacious and always kept clean. The balcony overlooking the swim-up pool provided a perfect spot to relax after a day of activities. The amenities like the complimentary mini-fridge stocked with drinks and snacks were a great touch.

SawyerTravels. United States, 2024-08-15Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

3.2 mi

Labna-Ha Magic Mayan World

2.1 mi

Tulum

Casa Cenote

1.9 mi

Tulum

Cenote Abejas

2.1 mi

Cenote Tortugas

2.2 mi

Carretera Federal Tulum - Playa Del Carmen

Parque De Cenotes Yax-Muul

2.7 mi

Km 240 Carretera Federal Chetumal-Puerto Juarez Chemuyil

Jungla Maya Native Park

2.7 mi

Bahias de Punta Soliman

2.8 mi

Theme Park

Tankah

3.0 mi

Av. Tankah

Cenotes Tankah

2.9 mi

Calle Yalku Manzana10

Balam Art On Feathers

3.3 mi

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

3.3 mi

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

4.1 mi

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

4.3 mi

Beach

Cenote Manati

12.8 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

Beautiful beach

Well-maintained facilities

Inconsistent service

Noisy at night

7.4/10

Very good

Rooms

7.2

Location

7.8

Service

8.2

Dining

6.2

Christian

United Kingdom, February 2025

8.2/10

My family stayed at this resort for a wedding, and it was an excellent experience overall. The hotel is beautifully designed and the facilities are top-notch. The cleanliness of the property was noticeable, and the staff made our stay delightful with their warm service. However, we encountered some hiccups at check-in regarding our room booking and the dress code at the Italian restaurant was confusing. Despite these issues, the entertainment and amenities made for a lovely getaway.

Rooms

8.0

The rooms were very nice and clean, offering the space we preferred in the bathroom.

Service

9.0

The staff was attentive and helpful, especially in the restaurants and pool area.

Location

9.0

The location is beautiful, with easy access to a clean beach and a well-kept property.

Dining

7.0

The dining options were plentiful, but the dress code restrictions at some restaurants were unclear.

Facilities

8.0

The facilities were excellent, with plenty of entertainment and activities available.

Juliet

United Kingdom, January 2025

8.4/10

I had an exciting stay at this resort, which offered an amazing variety of activities and well-maintained facilities. The staff went above and beyond to ensure a great experience, and the beach was well-kept. However, the loud music at the pools was often overwhelming, making it hard to relax. While the dining options were varied, some could be improved to enhance the overall experience.

Rooms

9.0

The rooms were spacious and nicely furnished, featuring a comfortable bed and a stylish bathroom.

Service

10.0

The staff provided excellent service and were always accommodating, which made my stay enjoyable.

Location

8.0

The resort is in a fantastic location with a private beach, but it was a bit of a drive to nearby attractions.

Dining

7.0

Dining was enjoyable with various restaurant choices, although some meals were more hit or miss.

Facilities

8.0

Facilities, including the pools and beach, were well-maintained, though the loud music was a nuisance.

Harper

United Kingdom, November 2024

6.6/10

I had a mixed experience during my stay at the resort. While the staff was incredibly friendly and attentive, the dining options were quite limited, especially for breakfast. The room upgrades were nice, but the noise levels, especially at night, detracted from the overall enjoyment. The grounds were clean and the beach was well-maintained, although there were occasional seaweed issues. Overall, it was an okay experience but improvements are needed in dining and room comfort.

Rooms

6.0

The upgraded rooms were spacious and clean, but noise from the nearby pool area was quite bothersome, especially during the evenings.

Service

8.0

The staff was wonderful, always friendly and eager to help, but there were some issues with inconsistent room service.

Location

7.0

The resort is located in a beautiful area with stunning beach views, although getting to nearby attractions requires a bit of travel.

Dining

5.0

Dining options were limited, especially for breakfast and lunch, and the quality of food did not meet expectations.

Facilities

7.0

The facilities were well-maintained, and the grounds were lovely and clean, but the older structures showed some signs of wear.

Benjamin

United Kingdom, November 2024

7.0/10

I had an overall good experience at the hotel, enjoying the beautiful ocean and well-kept facilities. However, the service was inconsistent, with some staff truly remarkable while others fell short, particularly during dining. The rooms were comfortable but could be improved in terms of timely servicing. The location is great for those wanting easy access to Tulum and nearby attractions, but noise can be a problem at night, especially for those near entertainment areas.

Rooms

7.0

The rooms were nice and updated but had some issues with housekeeping not replenishing towels consistently. The location of our room was near the pool, which could be noisy at times.

Service

6.0

Service was friendly overall, but we experienced delays and lack of attentiveness at times, particularly with room service and dining. Some staff members stood out with their exceptional service.

Location

8.0

The hotel is conveniently located near Tulum and national parks, providing beautiful beach access; however, the noise from nearby entertainment at night can be bothersome.

Dining

6.0

Dining was somewhat hit or miss. While breakfast was excellent, we did experience long wait times for food during dinner, which was frustrating.

Facilities

8.0

The facilities, including the beach and preferred pool, were impressive and well-maintained, making for a relaxing environment.

Beautiful beach

Inconsistent service

Naomi

United Kingdom, September 2024

6.8/10

Our stay had its ups and downs. The staff were incredibly friendly and accommodating, adding joy to our experience. The food at the buffet was consistently good, but not all dining options met our expectations. While the pool area was spacious and well-kept, some maintenance issues in our room were disappointing. Overall, the location had its perks, but a few improvements could be beneficial.

Rooms

6.0

The rooms were visually clean, but they had a strong mildew smell and lacked soundproofing, which made for some noisy nights.

Service

8.0

The staff were fantastic, especially Claudia at breakfast and the pool area crew who made us feel welcomed.

Location

7.0

The resort is beautifully spread out with stunning grounds, but it's a fair distance from the local area, so expect to walk a bit.

Dining

6.0

Dining was hit or miss. The buffet was the best option for us, with good variety, but the specialty restaurants left us wanting more.